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Age Friendly Business (5 cr)

Code: YY10001-3006

General information


Enrollment

13.03.2023 - 14.05.2023

Timing

01.06.2023 - 31.07.2023

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Open UAS

Teaching languages

  • Finnish

Seats

0 - 50

Degree programmes

  • Degree Programme in Active Ageing, Development and Management

Teachers

  • Noora Silvennoinen

Groups

  • KAKK23KE
    Karelia, Open UAS, All, Summer, 2023

Objective

After completing the course, the student:
- Knows the criteria of an age-friendly company.
- Applies the criteria of an age.friendly company in developing their own business or workplace.
- Recognizes the needs of older customers as the basis of the development of the company.
- Understands the importance of customer experience for developing the age-friendliness of their own company or workplace
- Understand the string points of service desing.

Content

The needs of ageing customers as the basis for the development of the enterprise.
Age friendliness
Criteria for an age friendly company
Applying the criteria of an age.friendly company to age-friendly development of your own business or workplace
The importance of customer experience for the development of service design
The student specifies an process on the development of their own business or workplace using the criteria of an age-friendly company

Evaluation scale

Approved/Rejected