•     The Client as an Active Agent in Social and Health Care 1 SY10003-3004 07.11.2022-15.01.2023  3 cr  (KASK22LA) +-
    Learning objectives
    You are familiar with the totality of social and health services and the key principles of guidance and supervision
    You are familiar with the legislation governing the rights and obligations of the customer and the patient, as well as other key legislation
    Familiarize yourself with the law of multidisciplinary recording
    You will understand the societal change in the development of customer-centric services and the service system
    You understand the importance of security and privacy requirements and ethics
    You understand the role of the customer and the professional in using and controlling the use of electronic services
    You can find out the customer's service needs and the services available
    Can explain and describe the importance of recording in the multidisciplinary care, rehabilitation and service of a client / patient
    You can explain and describe the importance of the legislation and various registers related to the production and use of information
    You can explain and describe the requirements of legislation in the registration of the social and health sector
    Contents
    Social, health and rehabilitation services
    Service structures, organizational responsibility
    Key legislation and customer registers
    Social and health guidance and supervision
    Social and health policy, current operational programs and strategies
    Customer rights and involvement in the choice of services
    Determining the customer's service needs and available services
    Customer orientation, multifunctionality and multi-professionalism in customer service
    Electronic transactions and digital services
    Multidisciplinary recording

    Responsible person

    Anne Airaksinen

    Mode of delivery

    Contact teaching

    Campus

    Tikkarinne Campus Tikkarinne 9

    Teaching language

    Finnish

    Timing

    07.11.2022 - 15.01.2023

    Enrollment

    01.04.2022 - 30.04.2022

    Groups
    • KASK22LA
    Teachers

    Antti Raekorpi, Anne Airaksinen

    Seats

    10 - 50

    Degree Programmes

    Degree Programme in Social Services

    Evaluation scale

    H-5