•     Sociala kontakter LUT6021-3005 05.09.2022-30.11.2022  3 cr  (PRNS21) +-
    Learning objectives
    You are able to work in Scandinavian tourist attractions. You understand the language skills to be an essential part of you professional know-how. You can communicate orally and in written language in core customer situations within tourism and negotiate in good manner. You strengthen your tourism related vocabulary.
    Contents
    Customer service (hotel, restaurant, travel agency), negotiations/meetings, taking care of Scandinavian visitors, tasks and vocabulary in tourism, tourism vocabulary, correspondence, current Scandinavian phenomena in tourism, core tourist attractions, Scandinavian culture, intercultural Scandinavian communication.
    Teaching methods and instruction

    You are having 30 lectures in class, but also 51 hours of individual oral and written assignments and practice in pairs or in smaller groups. 3 credits counts for 81 hours of student work load. We begin in week 36 (5 September) and end in week 46 at latest with a written exam

    Responsible person

    Marita Suomalainen

    Learning material and recommended literature

    Jokisalo, T. ja Minni, R. 2006 tai uudempi painos. Flexservice. Otava, and the material compiled by the teacher in Moodleroom

    Mode of delivery

    Contact teaching

    Campus

    Wärtsilä Campus Karjalankatu 3

    Exam dates and re-exam possibilities

    Tentti opintojakson lopussa. (not translated)

    Teaching language

    Timing

    05.09.2022 - 30.11.2022

    Enrollment

    01.04.2022 - 06.05.2022

    Groups
    • PRNS21
    Alternative learning methods

    Blended teaching in group B

    Teachers

    Marita Suomalainen

    Seats

    12 - 60

    Degree Programmes

    Degree Programme in Tourism and Hospitality Management

    Evaluation scale

    H-5