Sociala kontakter (3 cr)
Code: LUT6021-3004
General information
Enrollment
01.04.2021 - 30.04.2021
Timing
06.09.2021 - 26.11.2021
Number of ECTS credits allocated
3 op
Virtual portion
3 op
Mode of delivery
Distance learning
Campus
Wärtsilä Campus Karjalankatu 3
Teaching languages
- Finnish
Seats
20 - 60
Degree programmes
- Degree Programme in Tourism and Hospitality Management
Teachers
- Marita Suomalainen
Teacher in charge
Marita Suomalainen
Groups
-
LUTNS20Hospitality Management (BA), Tourism and Catering, Full-time Studies, Fall, 2020
Objective
You are able to work in Scandinavian tourist attractions. You understand the language skills to be an essential part of you professional know-how. You can communicate orally and in written language in core customer situations within tourism and negotiate in good manner. You strengthen your tourism related vocabulary.
Content
Customer service (hotel, restaurant, travel agency), negotiations/meetings, taking care of Scandinavian visitors, tasks and vocabulary in tourism, tourism vocabulary, correspondence, current Scandinavian phenomena in tourism, core tourist attractions, Scandinavian culture, intercultural Scandinavian communication.
Teaching methods
The student is able to work in Scandinavian tourist attractions. He/she understands the language skills to be an essential par of his/her professional know-how. The student can communicate orally and in written language in core customer situations within tourism and negotiate in good manner. The student strengthens his/her tourism related vocabulary.
Evaluation scale
H-5