•     Interaction and Communication in the Work of the Supervisor LL10073-3002 15.05.2023-31.07.2023  3 cr  (KAKK23KE, ...) +-
    Learning objectives
    The goal of the course is to understand the importance of good communication and effective interaction in successful supervisory and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.
    Contents
    Themes covered in the course:
    - Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
    - Appreciation and trust in the work community: appreciative leadership, promotion of cooperation, fairness
    - A good feedback culture as a success factor for the work community
    - The supervisor solves challenging situations in the work community
    Teaching methods and instruction

    The goal of the course is to understand the importance of good communication and effective interaction in successful leadership and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work. Themes covered in the course: - Encounters at the workplace: communication and interaction skills of the supervisor - Leader and effective interaction in the work community - A leader and a good feedback culture in the work community - Supervisor and challenging situations in the work community The course includes digital learning materials and independent study, as well as writing four essay-type texts. The course is suitable for e.g. students who aim for front-line and management positions in the future or for e.g. those doing front-line work to help develop their own skills.

    Responsible person

    Satu Saarinen

    Learning material and recommended literature

    Oppimistehtävien lähdekirjallisuusvinkkejä: -Isotalus, Pekka ja Rajalahti, Hanna 2017. Vuorovaikutus johtajan työssä. -Kuusela, Sari 2013. Esimiehen vuorovaikutustaidot. -Roth, Pia-Christina & Saarenpää, Jari 2020. Sudenpentujen käsikirja esimiehille - Vuorovaikutustaidot ja sosiaaliset tunteet työelämässä. -Ahonen, Risto & Lohtaja-Ahonen, Sirke 2011. Palaute kuuluu kaikille. -Kupias, P. Peltola, R. & Saloranta, P. 2011. Onnistu palautteessa. -Järvinen, Pekka 2014. Esimies ongelmatilanteissa. (not translated)

    Mode of delivery

    Distance learning

    Teaching language

    Finnish

    Timing

    15.05.2023 - 31.07.2023

    Enrollment

    13.03.2023 - 30.04.2023

    Groups
    • KAKK23KE
    • TOP22_23
    Small groups
    • Avoimen opiskelijat (: 15. : 15.)
    • Tutkinto-opiskelijat (: 0. : 0.)
    Assessment criteria

    Hyväksyttyyn suoritukseen tarvitaan neljä essee-tyyppistä tekstiä, joissa on käytetty lähdekirjallisuutta hyödyksi. Lähteisiin tulee viitata teksteissä. (not translated)

    Teachers

    Satu Saarinen

    Seats

    20 - 30

    Further information for students

    Opintojakson Moodle-ympäristö avautuu 15.5. tutustumista varten. Osallistujille lähetetään kurssiavain sähköpostitse samana päivänä. Opintojakso suoritetaan itsenäisesti annettujen ohjeiden mukaan. (not translated)

    Degree Programmes

    Degree Programme in Business Economics

    Virtual proportion

    3 cr

    Evaluation scale

    Approved/Rejected