Study Guide

Objective

After successfully completing the study unit, you are able to describe and report your skills and knowledge, tell about your work experience and career plans, and write application documents. You are able to understand business texts, discuss business-related topics and introduce a familiar company in speech and in writing. You are able to communicate professionally and effectively in the most common business situations. You understand how the choice of different communication channels impact language.

Content

Business studies and career, application (cover message) and CV
Company presentations
Telephoning, emailing and multi-channel communication
Business correspondence (enquiries, RFQ and quotations)

Materials

Niskanen, T., Vetter, J. & Urbom, R. 2015 (or a more recent version). Business Express. Helsinki: Sanoma Pro.

Teaching methods

The study unit contains four contact teaching sessions and weekly online meetings, which focus on spoken business communication. Additionally the course includes written assignments.

Completion alternatives

The student who has acquired the required competence in business communication in English non- or informally can complete the course through RPL Proof of Competence. The possibility and methods of demonstrating written and spoken communication skills must be agreed with the teacher before the beginning of the study unit.

Student workload

The course contains approximately 20 hours of scheduled sessions, both on campus and online. The weekly sessions are complemented with self-study assignments and some pair and group work.

Evaluation scale

H-5

Assessment methods and criteria

The final grade will be based on the following:

Compulsory written assignments 20%: Application and CV; Enquiry/RFQ and Quotation
Compulsory spoken evidence 20%: Job Interview and Company Presentation
Written exam 40%
Assessment of continual learning and development 20% (includes active participation in online and contact teaching sessions and completion of other written tasks in Moodle

Assessment criteria, fail (0)

The student has not completed the compulsory assignments or the assignments are not done according to the instructions.
The written exam does not show required business English and communication skills (the exam score is less than 50% of the total)

Further information

The student needs to choose one more 3 cr. business English course from complimentary studies. The options are Marketing Communication in English, English for Accounting and Finance or English for Business Law.